Hi-Desert Medical Center Emergency Department Rated Among Top 10 in Nation

Hi-Desert Medical Center's emergency department received a Top Performing Emergency Department designation from Team Health, its emergency physician provider.  The department scored in the top 10 among more than 500 hospitals nationwide.
 
In an effort to identify common traits of the top performing emergency departments who partner with Team Health, an operational performance group interviewed emergency department leaders from across the nation with the goal of sharing critical success factors common among the departments.  The study identified which emergency departments are achieving or exceeding their goals on a consistent basis.  To be considered a high performing emergency department, significant progress had to be made in meeting or sustaining most, if not all, of the following key metrics:
  • Patient satisfaction
  • Throughput times (i.e. door to provider time)
  • Core measure compliance
  • Community reputation
  • Growth
  • Marked improvement over baseline (most improved)
  • High degree of administrative satisfaction with leadership and teamwork
Hospital emergency departments in the top 10 nationwide -- including Hi-Desert Medical Center - share impressive results for the metrics listed above.  HDMC's emergency department from arrival to departure time is less than the national average of three hours.
  
"The emergency department nursing and medical staff are clear about our vision and goals," said Donna Johnson, emergency department director.  "With Dr. Edward Cooper, our medical director, fully engaged and leading this process, our hard work and process improvement initiatives are taking hold.  This is reflected by this national recognition.  I am proud of our team."
 
for information about HDMC's emergency department