Your Patient Rights

Review Your Patient Rights and Responsibilities

As a Hi-Desert Medical Center patient, you have certain rights that we’re committed to respecting. As well, there are responsibilities you have during your hospital stay. Please become aware of all your rights and responsibilities by reviewing the following information.

Patient Rights

You have the right to:

  • Impartial access to treatment or accommodations that are available or medically indicated, regardless of age, race, creed, sex, national origin, religion, physical or mental disability, sexual orientation, gender identity or expression or sources of payment for care.
  • Know the identity and professional status of individuals providing service and to know which doctor or other practitioner is primarily responsible for your care. This includes the right to know of the existence of any professional relationship to any other health care or educational institutions involved in your care.
  • Obtain complete and current information concerning diagnosis (to the degree known), treatment and any known prognosis or unanticipated outcomes. This information will be communicated in terms that are understood.
  • Participate in decisions involving health care. To the degree possible, this should be based on a clear, concise explanation of your condition and of proposed technical procedures, including the possibilities of any risk of mortality or serious side effects, problems related to recuperation and probability of success. You will not be subjected to any procedure without your voluntary consent or that of your legally authorized representative (except in emergencies).
  • Receive, from your doctor, information necessary to give informed consent prior to the start of any procedure and/or treatment, the specific procedure and/or treatment, the risks involved, the probable duration of incapacitation, alternatives for care or treatment and benefits of the procedure and/or treatment. You also have the right to know the name of the person performing the procedures and/or treatment.
  • Make decisions involving your health care, in collaboration with your doctor, including the right to accept medical care or to refuse treatment to the extent permissible by law and to be informed of the medical consequences of such refusal.
  • Have a completed advance directive (such as a living will or durable power of attorney for health care) placed in the medical record with the expectation that the hospital staff and practitioners will honor the directive to the extent permitted by law and hospital policy.
  • Understand that the care provided would not be discontinued based on the presence of an advance directive.
  • Expect that all communications and records pertaining to care will be treated as confidential. The medical record/computer information will be retrieved only by individuals involved in your treatment, monitoring its quality and/or by other individuals only on their written authorization or that of a legally authorized representative within a reasonable period of time.
  • Review and/or request a copy of the records pertaining to your medical care and to have the information explained or interpreted as necessary, except when restricted by law.
  • To personal privacy, within the limits of the law, and to expect that any discussion or consultation involving care will be conducted discreetly, and that individuals not directly involved in your care will not be present without your permission.
  • Be interviewed and examined in surroundings designed to provide reasonable audiovisual privacy.
  • Have a family member or representative of choice and own doctor notified promptly of your admission to the hospital.
  • The hospital’s reasonable response to your requests and needs for treatment or service, within the hospital’s capacity, its stated mission and applicable law and regulation.
  • Considerate and respectful care that will include consideration of the psychosocial, spiritual and cultural variables that influence the perceptions of illness.
  • Receive care in a safe setting and to be free from all forms of abuse or harassment.
  • Request and have a chaperone present during sensitive physical examinations and treatments.
  • Appropriate assessment and management of pain and to be involved in the planning and treatment of pain.
  • Be free from restraints, of any form, that are not medically necessary or are used as a means of coercion, discipline, convenience or retaliation by the staff.
  • Information, at the time of admission, about your rights and responsibility and mechanism for the initiation, review and, when possible, resolution of complaints concerning care.
  • Voice complaints about the care, and to have those complaints reviewed and when possible, resolved.
  • Receive comfort, dignity and pain management while supporting your psychosocial and spiritual concerns and your family regarding dying and the expression of grief.
  • Have a guardian, next of kin or a legally authorized responsible person exercise the rights delineated on your behalf, to the extent permitted by law. (Incompetent in accordance with the law or been found by their doctor to be medically incapable of understanding the proposed treatment or procedure, or is unable to communicate wishes regarding treatment, or is a minor). All doctors performing services at Hi-Desert Medical Center are independent practitioners and not agents or employees of the hospital. Except as expressly provided herein, there are other warranties, express or implied. Hi-Desert Medical Center disclaims any express, statutory or implied warranties, including but not limited to warranties of merchantability or fitness for a particular purpose.
  • Have your designated representative participate in the discussion of ethical issues that arise in your care.
  • Be transferred or to refuse transfer to another facility, when medically appropriate.
  • Expect reasonable continuity of care and to be informed by the responsible practitioner or designee of any continuing health care requirements following discharge from the hospital.
  • Be informed and consent to all experimental research studies on human subjects if the hospital proposes to engage in experimental research studies that may affect your care or treatment. You have the right to refuse to participate in such research projects.
  • Expect unrestricted access to communication. Sometimes, however, it may be necessary to restrict visitors, mail, telephone calls or other forms of communication as a component of care, to prevent injury or deterioration of your condition, damage to the environment or infringement on the rights of others. Communication restrictions will be explained in a language that you understand. All restrictions will be evaluated for their therapeutic effectiveness.
  • Receive pastoral care and other spiritual services.
  • Examine and receive an explanation of your hospital bill regardless of source of payment.
  • Know what hospital rules and regulations apply to your conduct as a patient.
  • Access protective services.
  • Be informed of the purpose of the patient assessment data collection process.
  • Have any patient assessment information that is collected remain confidential and secure.
  • Be informed that the patient assessment information will not be disclosed to others except for legitimate purposes allowed by the Federal Privacy Act and federal and state regulations.
  • Refuse to answer patient assessment data questions.
  • See, review and request changes on the patient assessment instrument and other protected health information.

Patient Responsibilities

In addition to these important patient rights, you also have certain responsibilities that will help ensure you remain an active participant in your own plan of care, treatment and services. As a patient, it is your responsibility to:

  • Provide accurate and complete information concerning your present complaints, past illnesses, hospitalizations, medications and other matters relating to your health.
  • Report perceived risks in your care and unexpected changes in your condition to the doctor(s) and other health care providers.
  • Report any perceived or identified safety issues related to your care or the physical environment to your doctor(s) and other health care providers.
  • Ask questions when you do not understand what you have been told about your care, or what you are expected to do regarding your care.
  • Follow your treatment plan established by your doctor, including the instructions of nurses and other health care professionals as they carry out your doctor’s orders.
  • Participate in decisions regarding your medical care, including the planning and implementation of your plan of care.
  • Ensure the facility has a copy of your advance directive.
  • Accept responsibility for your actions should you refuse treatment or not follow your doctor’s orders.
  • ​Assure that the financial obligations of your hospital care are fulfilled as promptly as possible.
  • Follow hospital policies and procedures.
  • Be considerate of the rights of other patients and hospital personnel.
  • Be respectful of your personal property and that of other persons in the hospital.

If you have any questions about your rights or responsibilities, please contact us.